Available Courses

Unit Standard Unit Standard Title Credits NQF Level Seta
7456 Use mathematics to investigate and monitor the financial aspects of personal business and national issues 5 PSETA
7468 Use mathematics to investigate and monitor the financial aspects of personal business national and international issues 6 PSETA
9010 Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations 2 PSETA
9012 Investigate life and work related problems using data and probabilities 5 PSETA
9013 Describe apply analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 PSETA
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 6 PSETA
9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 PSETA
10079 Measure and analyse customer service levels 12PSETA
10080 Formulate design and implement customer service delivery systems and processes 8 PSETA
10142Fulfill procurement activities and supervise procurement administration 8 PSETA
10146 Supervise a project team of a developmental project to deliver project objectives 14PSETA
10981 Supervise work unit to achieve work unit objectives (individuals and teams) 12PSETA
11241 Perform Basic Business Calculations 6 PSETA
11473 Manage individual and team performance 8 PSETA
12153 Use the writing process to compose texts required in the business environment 5 PSETA
12345 Manage time productively 4 PSETA
13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace and its effects on a business sub-sector own organisation and a specific workplace 4 PSETA
13928 Monitor and control reception area 3 PSETA
13929 Co-ordinate meetings minor events and travel arrangements 3 PSETA
13930 Monitor and control the receiving and satisfaction of visitors 4 PSETA
13934 Plan and prepare meeting communications 4 PSETA
13935 Plan and conduct basic research in an office environment 6 PSETA
13937 Monitor and control office supplies 2 PSETA
14348 Process incoming and outgoing telephone calls 3 PSETA
14911 Participate in formal meetings 3 PSETA
15215 Identify and interpret Best Practice guidelines and plan for and implement Best Practice within the team department or division 4 PSETA
15216 Create opportunities for innovation and lead projects to meet innovative ideas 4 PSETA
15219 Develop and implement a strategy and action plans for a team department or division 4ETDPSETA
15220Set monitor and measure the achievement of goals and objectives for a team department or division within an organisation 4 PSETA
15222Promote a learning culture in an organisation 3 PSETA
15228 Advise on the establishment and implementation of a quality management system for skills development practices in an organisation 10ETDPSETA
15233Harness diversity and build on strengths of a diverse working environment 3 PSETA
15237 Build teams to meet set goals and objectives 3 PSETA
110023 Present information in report format 6ETDPSETA
113955 Apply the Batho Pele principles to own work role and context 4 PSETA
113956 Demonstrate knowledge of and apply the Public Sector Code of Conduct in own work roles and context 4 PSETA
114215 Mentor a colleague to enhance the individual`s knowledge skills values and attitudes in a selected career path 3ETDPSETA
114226 Interpret and manage conflicts within the workplace 8 PSETA
114585 Plan strategically to improve business performance 4 PSETA
114589 Manage time productively 4 PSETA
114878 Identify and measure the factors that influence productivity 10ETDPSETA
114879Promote a productivity improvement strategy 10PSETA
114884 Co-ordinate the improvement of productivity within a functional unit 8ETDPSETA
114957 Contribute to the health safety and security of a financial services workplace 2 PSETA
114974 Apply the basic skills of customer service 2 PSETA
114976 Operate and take care of equipment in an office environment 2 PSETA
115196Establish implement and control procurement processes 12PSETA
115405Apply principles of knowledge management to organisational transformation 10PSETA
115407 Apply the principles of change management in the workplace 10PSETA
115823 Gather and manage information for decision-making 5 PSETA
116928 Manage diversity in the workplace 14PSETA
117390 Identify and interpret related labour legislation and its impact on the workplace and ensure compliance 20PSETA
117870 Conduct targeted training and development using given methodologies 10ETDPSETA
117877 Perform one-to-one training on the job 4ETDPSETA
117902 Use generic functions in a Graphical User Interface (GUI)-environment 4 PSETA
117924 Use a Graphical User Interface (GUI)-based word processor to format documents 5 PSETA
117943 Install a Personal Computer (PC) peripheral device in a GUI environment 2 PSETA
119332 Manage and develop oneself in the public sector work environment 10PSETA
119334 Discuss the selected legislative regulatory framework governing the public sector management and administration environment 12PSETA
119336 Manage the development and performance of human capital in the public sector 12PSETA
119342Apply knowledge of ethical principles standards and professional conduct in public sector management and administration 8 PSETA
119345 Apply principles regulations and legislation underlying supply chain management in the public sector 15PSETA
119346 Apply sound communication principles in the coordination of selected public sector communications programmes 10PSETA
119348 Apply selected GRAP (Generally Recognised Accounting Practices) to periodic accounting reporting process 12PSETA
119350 Apply accounting principles and procedures in the preparation of reports and decision making 15PSETA
119351 Apply principles of computerised systems to manage data and reports relevant to the public sector administration 10PSETA
119352 Apply principles of information systems to public finance and administration 12PSETA
119457 Interpret and use information from texts 5 PSETA
119459 Write/present/sign for a wide range of contexts 5 PSETA
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts 5 PSETA
119465 Write/present/sign texts for a range of communicative contexts 5 PSETA
119466 Interpret a variety of literary texts 5 PSETA
119467 Use language and communication in occupational learning programmes 5 PSETA
119469 Read/view analyse and respond to a variety of texts 5 PSETA
119472 Accommodate audience and context needs in oral/signed communication 5 PSETA
119954Apply Public Service labour legislation in mediation 6 PSETA
120300 Analyse leadership and related theories in a work context 8 PSETA
120301 Formulate and evaluate public sector policies and regulations 8 PSETA
120302 Prepare budgets for a specific sector 15PSETA
120303 Apply principles of risk management 8 PSETA
120304Analyse interpret and communicate information 9 PSETA
120305 Analyse the role that emotional intelligence plays in leadership 8 PSETA
120306 Manage service delivery improvement 8 PSETA
120307 Apply South African legislation and policy affecting public administration 10PSETA
120310Apply client service techniques to improve service delivery 6 PSETA
120311Apply visionary leadership to develop stratege 10PSETA
120360Demonstrate understanding of financial and accounting principles for public entities 12PSETA
120372 Explain Fundamentals of Project Management 5 PSETA
123392 Design and develop instruments to evaluate education training and development 12ETDPSETA
242811 Prioritise time and work for self and team 5 PSETA
242819 Motivate and Build a Team 10PSETA
242842 Plan and prepare for an effective presentation 2ETDPSETA
242854 Demonstrate and apply knowledge of role and responsibility of provincial government in South Africa 6 PSETA
242856 Demonstrate and apply knowledge of role and responsibility of national government in South Africa 6 PSETA
242857 Demonstrate and apply knowledge of the ethical standards in the Public Sector 4 PSETA
242858 Demonstrate knowledge of and apply the Public Sector Code of Conduct in own work roles and context 4 PSETA
242860 Apply the Batho Pele principles to own work role and context 4 PSETA
242861 Participate in budget and general financial management processes within own public sector work context 6 PSETA
242862 Manage own work performance in a public sector workplace 6 PSETA
242863 Identify basic employment rights and responsibilities and deal appropriately with own grievances and disputes 4 PSETA
242864 Answer customer enquiries by mail facsimile and e-mail in a wide range of public sector contexts 4 PSETA
242865 Use data entry and retrieval skills to input and retrieve computer data 4 PSETA
242866 Identify operate and maintain the records management system in a Public Sector organisation 6 PSETA
242868 Demonstrate and apply knowledge of role and responsibility of local government in South Africa 6 PSETA
242870 Apply public sector policies and procedures to achieve administration objectives 12PSETA
242874 Manage own performance improvement process in a public sector context 4 PSETA
242880 Demonstrate an understanding and apply the framework and overall mechanics of government in public sector policy 6 PSETA
242900 Apply administrative principles in the implementation of public sector procedures and work schedule 6 PSETA
242901 Apply the principles of good customer service to achieve public sector objectives 6 PSETA
242902 Demonstrate an ability to apply the principles of problem identification analysis and decision-making within immediate work context 6 PSETA
242903 Define overall public sector culture and values and apply to own work context 6 PSETA
242914Apply the principles and theories of public sector project management12PSETA
242915 Apply research methodologies in order to compile in a major research report in a public sector context 12PSETA
243263 Demonstrate knowledge and understanding of anti-corruption issues in the Public Sector 5 PSETA
243264 Customise an anti-corruption strategy at operational level for a Public Sector Department 5 PSETA
244254 Manage the mainstreaming of gender in programmes and projects 10PSETA
244574 Apply knowledge of HIV/AIDS to a specific business sector and a workplace 4 PSETA
252033 Demonstrate ways of dealing with the effects of dreaded diseases and in particular HIV/AIDS 8 PSETA
263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 5ETDPSETA
337063 Demonstrate knowledge and insight into the principles of monitoring and evaluation in assessing organisation and/or programme performance in a specific context 5 PSETA
377901 Perform demand management activities for public sector supply chain management 7 PSETA
377913 Demonstrate an understanding of the public finance management act (PMFA) and related treasury regulations 15PSETA